ITIL Integration Exercises - Robert Perrine

ITIL Integration Exercises

By Robert Perrine

  • Release Date: 2010-09-01
  • Genre: Computers


This ebook contains an ITIL case study and ten questions about the integration of the ITIL disciplines. These are the types of questions you see when responding to a Request for Proposal or when working as an ITIL consultant. Following each question there is a brief synopsis of how the author would respond to the question.

The purpose for this book is to help you prepare for advanced certifications in ITIL.